Privacy Policy
1. The protection of your personal data is very important to us.
With this policy, “ANORGACHIM INDUSTRIAL RAW MATERIALS AGENCIES SOCIETE ANONYME” (hereinafter referred to as the “Company” or “we” or “us”), which is headquartered in Athens (9 Mourouzi street, PC 106 74), shall determine and disclose the terms with which, operating in accordance with the law as a “Data Controller”, shall collect, store, use and in general process your personal data which it collects when you visit, sign up or use its website (hereinafter referred to as the “Website”).
This Privacy Policy also describes how to use, communicate and protect your personal data, the choices you have regarding your personal data and how you can contact us. This Privacy Policy is in accordance with the terms arising from the Regulation (EU) 679/2016 and any other relevant applicable legislation.
2. What does Personal data mean?
The term “personal data” refers to any information regarding an identified or identifiable natural person, that is information of natural persons, such as the full name, postal address, e-mail address, contact number and others, which determine or can determine your identity, (hereinafter referred to as “Personal Data” or “Data”).
3. What is Processing of Personal Data?
Any operation or series of operations performed, with or without the use of automated means, upon the personal data or upon any set of personal data, such as the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion or destruction.
4. Is the provision of your Personal data mandatory?
The provision of Data to the Company may be necessary in order to achieve the purposes determined in this Privacy Policy, or it may be optional.
The mandatory or optional nature of the provision of Data is marked with an asterisk (*) next to the mandatory personal data. In accordance with the Terms of Use of this website, the Data provided mandatorily by the visitor are only (a) the Full name and (b) the e-mail address when filling in the Contact Form.
If you refuse to provide the details marked as mandatory in the Website, the main purpose for which these specific Data are collected will not be achieved, and, for example, communication of the Company with you may be rendered impossible.
The provision of additional Data to the Company, except those marked as mandatory, shall be optional and shall bear no consequences to the main purposes of Data collection, since their provision serves exclusively the improvement of the quality of the services provided by us.
5. Which of your Personal data do we collect?
We make sure to collect only the absolutely necessary Personal data, which are appropriate and clear for the intended purpose.
These include Data provided by you during the use of the Contact Form with our company and in particular data such as your Full name and e-mail address (mandatory) and your contact number (optional).
6. How do we use your Personal data?
The Personal data collected by our company as absolutely necessary, that is your Full name and e-mail address, are used exclusively and solely for communication purposes with you and to answer any requests/question you submit. The information you share with us allow us to manage your requests and answer them in the best possible way. We can also maintain a file of your questions/requests to better respond to any future communication. This is based on our contractual obligations towards you, our legal obligations and also our legitimate interests, in order to provide you with the best possible service and to be able to improve our services based on your personal experience.
7. What is the legal basis of the processing of your Data by the Company?
- the legislation on the protection of data that defines various reasons why a company can collect and process your personal data, which include the terms of our contractual relation
- your consent, where required. For instance, when you choose to use the Contact Form provided in our website
- the legitimate interest of our Company. In particular cases, we collect your Data in a way reasonably expected as part of our business operation and which does not essentially affect your rights, freedom or interests.
8. Who are the recipients of your Data?
The authorized personnel of the Company, which is limited to the absolutely necessary people who are bound to confidentiality shall have access to your Data.
9. How long do we maintain your Data?
We take all reasonable steps to ensure that your information collected by us will be maintained as long as necessary to achieve the purpose for which it has been collected or in accordance with the applicable legislation. Our Company maintains your personal data collected through its website in case of submission of a request through the Contact Form, for as long as necessary to satisfy such request. After the expiry of the retention time, your personal data shall be destroyed from our files and systems, in compliance with the policy of our Company and under the condition that their retention is no longer necessary to achieve the purposes described above. Exceptionally, the Company shall maintain your personal data only in the case necessary to serve its legitimate interests.
10. What are your rights regarding the Personal Data collected through our website?
- You have the right of access to your Personal data.
This means that you have the right to be notified if we are processing your Data. If we are processing your Data, you may request to be informed regarding the purpose of the processing, the type of Data we retain, with whom we give them, how long we store them, if an automated decision-making process exists, and also any other rights you have, such as the right to correction, the right of data deletion, the right to limit the processing and the right to submit a complaint to the Hellenic Data Protection Authority.
- You have the right to correction of inaccurate personal data.
If you determine that there is an error to your Personal data, you can submit an application for their correction (e.g. correction of your name).
- You have the right of deletion / right to be forgotten.
You may request the deletion of your data if they are no longer necessary for the above-mentioned processing purposes or if you wish to revoke your consent.
- You have the right to Data portability.
You may request to receive the Data you have provided to us in a readable form or request that we transfer them to another data controller.
- You have the right to limit the processing.
You may request to limit the processing of your Data for as long as the examination of your objections regarding the processing is pending.
- You have the right to object and withdraw your consent on the processing of your Data.
You may object the processing of your Data and we will stop processing your Data, unless there are compelling and legal reasons that predominate your right. If you have stated your consent on the collection, processing and use of your personal data, you may withdraw your consent at any time which takes effect for the future.
11. Are your Data safe?
We have taken all appropriate safety measures in our attempt to prevent any potential loss of personal data, as well as use or access by an unauthorized individual in an illegal way.
Those processing your information for the legitimate purposes explained above are subject to strict confidentiality obligations.
In addition, we hold procedures to manage any data safety breach.
In particular, the website:
- Receives every organizational and technological precaution to prevent loss, improper use or distortion of the personal information of its visitors;
- Stores all personal data provided by the users in secure servers and information systems.
12. Which is the applicable law during the processing of your Personal data?
The applicable law shall be the Greek law, as formulated in accordance with the General Data Protection Regulation 2016/679/EU, Law 4624/2019 (as in force) and in general the applicable national and European legislative and regulatory framework on the protection of personal data.
Any dispute arising from or in relation to the protection of your Personal data shall be subject to the exclusive jurisdiction of the Courts of Athens.
13. Where can you appeal if we violate the applicable law on the protection of your Personal data?
You have the right to submit a complaint to the Hellenic Data Protection Authority if you believe that the processing of your Personal Data violates the applicable national and regulative law on the protection of personal data.
Hellenic Data Protection Authority, Postal address: 1-3 Kifisias street, PC 115 23, Athens, tel.: 210. 6475600, e-mail address: contact@dpa.gr
14. How can you be informed on any amendments of this Policy?
We update this Privacy Policy when necessary. This Privacy Policy may be amended without prior notification, therefore the visitors must visit this website regularly in order to be informed on any amendments to the Privacy Policy of this website.